Accessibility
Last updated: October 12, 2026
Seen Retail wants everyone to be able to use this website, including people who use screen readers, keyboards instead of a mouse, magnification, or reduced-motion settings.
What we aim for
We build toward the Web Content Accessibility Guidelines (WCAG) 2.2, level AA. That is the standard most courts and regulators look to for websites. We are not there on every page yet, and this page says where.
What has been done
- Every page declares its language, English or Spanish, so screen readers pronounce it correctly.
- Every image on the pages we tested has a text description (alt text) or is marked as decorative.
- The site reflows on a phone, and the main actions sit in a thumb-reach bar at the bottom of small screens.
- Our phone number and email are real links on every page, so you can reach a person without using a form.
- We run automated checks (axe-core) across the site and keep the results. The last full run was on October 12, 2026 and covered 40 pages.
- We do not use an accessibility overlay widget.
What we are still working on
The October 12, 2026 check found these open issues. They are listed here so you know before you run into them.
- Text contrast. Some small labels and secondary text on the home, contact, blog and templates pages are lighter than the WCAG minimum against their background.
- Page landmarks. Most pages do not yet mark the main content area, and there is no “Skip to content” link, so keyboard and screen-reader users have to move through the navigation first.
- Heading order. The contact and blog pages skip a heading level in one place.
- One unlabelled link. The logo link on the contact page has no text name for screen readers.
- Template demo pages. The pages under Templates are design demonstrations for other businesses. Several have their own open issues, including an unlabelled age-check dialog on the vape and smoke shop demos, an unlabelled map frame, and a category filter that is not announced correctly.
- Motion. Some decorative animation does not yet switch off for visitors whose device asks for reduced motion.
Tell us if something is not working
If any part of this site is hard for you to use, please tell us and we will fix it or get you the information another way.
Please say which page you were on and what went wrong. We aim to reply within 2 business days.
How this site is built
This site is hosted on Webflow and built and maintained by Seen Retail. This statement was last reviewed on October 12, 2026. See also our Privacy Policy.
